The Decline of the Digital Utopia: The Gospel According to Cory Doctorow
In the last decade, our relationship with the digital ecosystem has shifted from a honeymoon of infinite possibilities to a marriage of convenience fraught with resentment. Cory Doctorow, the restless polymath of digital freedom, has captured this systemic malaise in a word that already feels inevitable: Enshittification. In his most urgent work, Enshittification: Why Everything Suddenly Got Worse and What to Do About It, Doctorow doesn’t just diagnose the disease rotting Amazon, Google, and Facebook; he performs a forensic autopsy of platform capitalism. With the precision of a surgeon and the indignation of a prophet, he argues that the degradation of the Internet was not an accident of fate, but a deliberate design fueled by monopoly and deregulation.
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1. The Life Cycle of "Enshittification"
Doctorow articulates a unified theory of platform decay that is both elegant and terrifying. The process is cyclical: first, platforms are good to their users to make them valuable; then, they abuse those users to deliver value to their business customers (like advertisers); finally, they abuse those business customers to claw back all the value for themselves. The result is a product that is a shell of its former self, where utility has been sucked out by shareholders, leaving behind a residue of ads, junk content, and unnecessary friction.
2. The End of the "Network Effect" as a Promise
There was a time when the "network effect" (the idea that a service becomes more valuable the more users it has) was celebrated as the cornerstone of global connectivity. Doctorow flips this concept, showing how it has been weaponized into a cage. Platforms use these effects to create prohibitive "switching costs." You don’t stay on a social network because it’s excellent; you stay because everyone you know is there and they are holding years of your "data as hostage." It is the transformation of the digital ecosystem into a walled garden where the door only opens inward.
3. The Death of Search and the Rise of "Surplus"
One of the most lucid points in the book is the dissection of how Google and Amazon have destroyed their own search functions. What was once an index of human knowledge or a global catalog of goods is now a billboard for paid advertisements. Doctorow explains that by prioritizing profit "surplus" over user relevance, these companies are cannibalizing the trust that made them giants. When the first five results of a search are "sponsored recommendations," the social contract of the web is broken.
4. The Fallacy of the Tech Genius
With the same skepticism applied to great literary tragedies, Doctorow dismantles the myth of the "tech genius." He argues that the success of figures like Zuckerberg or Bezos is not due to superior technical vision, but to unprecedented access to capital and a staggering lack of regulatory scruples. The book suggests we are not looking at innovators, but at rentiers who have successfully monopolized the bottlenecks of modern commerce and communication.
5. Interoperability as an Act of Resistance
For Doctorow, the solution isn’t just regulation, but "adversarial" technology. He champions interoperability: the ability to create tools that interface with existing platforms without asking for permission. If you could read your Facebook messages from an app that respects your privacy, the power of the network would be diluted. It is a call to reclaim the spirit of the early Internet, where protocols (like email) were more important than closed platforms.
6. The Hijacking of Attention and Algorithmic Decay
The book delves into how recommendation algorithms have stopped serving discovery and started serving forced retention. Doctorow analyzes how TikTok and YouTube manipulate "digital dopamine" not to enrich the user, but to keep them on the platform just long enough to extract one more unit of data. It is an extractive economy where the natural resource is our attention and the waste product is the user's mental fatigue.
7. The Erosion of Privacy: The Great Surveillance Panel
No discussion of digital decay would be complete without addressing surveillance. Doctorow connects enshittification to mass data collection. Platforms need to know everything about us to "segment" us with surgical precision for their true clients. This loss of privacy isn’t a side effect; it is the fuel that allows the platform's cycle of abuse to operate at a global scale.
8. Antitrust Reform: Breaking the "Too Big to Care"
Doctorow is relentless with legislators, arguing for a return to "bright-line" antitrust rules. He proposes that we must move beyond the "consumer welfare" standard (which only looked at whether prices stayed low) and focus on structure. His specific proposals include:
Barring Mergers: Preventing dominant firms from buying potential competitors (the "buy or bury" strategy).
Structural Separation: Forbidding a company from both owning a marketplace and competing in it (e.g., Amazon shouldn't sell its own brand against third-party sellers on its own site).
Private Right of Action: Allowing individuals and small businesses to sue monopolies directly without waiting for a slow-moving government agency.
9. The Trap of Digital Feudalism
A fascinating aspect is how the author links intellectual property to platform control. Through draconian copyright laws and DMCA 1201, companies prevent users from repairing their devices or competitors from creating compatible software. It is a form of "digital feudalism" where companies are lords and we are serfs who own nothing of what we buy, from e-books to smart tractors.
10. A Manifesto for the Future: Toward a Human Web
Doctorow's final narrative arc is not one of despair, but of action. He proposes a return to decentralization and the breaking of monopolies. The message is clear: The Internet can be fixed, but it requires us to stop viewing Big Tech as inevitable forces of nature and start seeing them as corporations that have abused their power.
The "Enshittification-Proof" Toolkit: Interoperable Tools
If you want to start reclaiming your digital autonomy today, Doctorow and the Electronic Frontier Foundation (EFF) often point toward these types of tools:
Mastodon / Fediverse: A decentralized social network where no single billionaire can change the rules overnight.
RSS Feeds: An "old-school" protocol that lets you follow websites and creators directly, bypassing algorithmic gatekeepers.
Signal: An encrypted messaging app that doesn't harvest your metadata and isn't owned by a surveillance-based corporation.
Firefox / Librewolf: Browsers that aren't built on Google’s "Chromium" engine, protecting the web's technical diversity.
Linux / GrapheneOS: Operating systems designed to give the user control over the hardware, rather than the manufacturer.
About the Author: Cory Doctorow
Cory Doctorow (Toronto, 1971) is one of the most singular and necessary voices in contemporary culture. An award-winning science fiction novelist, digital rights activist, and co-editor of Boing Boing, Doctorow has spent decades at the intersection of technology and social justice. His ability to translate complex technical concepts into powerful political metaphors has made him the philosopher-in-residence for the digital generation.
Conclusions: The Price of Passivity
Enshittification is more than a viral term; it is a theoretical framework for understanding why technology seems to be turning against us. The grand lesson is that the quality of a digital service is inversely proportional to the user's lack of options. As long as the user is trapped, the platform has no incentive to be good only to be profitable.
Why Should You Read This Book?
In an era where we spend most of our waking lives interacting with screens, understanding the forces shaping that experience is a matter of intellectual survival. This book is the antidote to resignation. It will give you the vocabulary to name your frustration and, more importantly, the roadmap to demand something better. It is mandatory reading for anyone who feels that technological "progress" is feeling more and more like a human retreat.
Glossary of Terms
Enshittification: The process of decay in a digital platform where value is extracted from users and customers to benefit the company’s shareholders.
Interoperability: The ability of different systems and organizations to work together.
Adversarial Interoperability: Creating a new product that plugs into an existing one without the original manufacturer's permission.
Walled Garden: An ecosystem where the service provider has total control over applications, content, and media.
Switching Costs: The costs (time, money, or social capital) that a consumer incurs as a result of changing brands or products.
References
Doctorow, C. (2024). Enshittification: Why Everything Suddenly Got Worse and What to Do About It. Macmillan.
Doctorow, C. (2023). The 'Enshittification' of TikTok. Locus Magazine.






